Research and evaluation

We evaluate services or programmes in terms of health impact, the service-user perspective and economics. We are experts in developing evaluation frameworks and measures and metrics by which services can be judged, and developing tools to capture and analyse performance.

Scottish Health Council / Chest Heart & Stroke Scotland

Evaluation of the Voices Scotland Programme

chsslogo.jpgWe were commissioned to evaluate the Voices Scotland programme, a groundbreaking programme or workshop and support for patients and carers which has been delivered by Chest Heart & Stroke Scotland since 2005.   Over the past 3 years, the programme has incorporated training for service users to become 'Champions of Self Management in Care' (COSMIC), with a view to developing networks of individuals within each NHS Board area to champion self management. 

The evaluation involved quantitative and qualitative research with programme participants and health managers throughout Scotland, and the report was published in April 2014 on the Scottish Health Council website

Ministry of Defence

British Nuclear Test Veterans Health Needs Audit

mod.jpgWorking as Associates of Dr Rebecca Miles of Miles and Green Associates, we undertook an independent audit of the health needs of the British Nuclear Test Veterans of the 1950s and 1960s.

The work was commissioned by the MOD as part of a commitment to improve access and support in relation to the health needs of all veterans in the UK. The purpose of the audit was to gather and record the direct experience and views of nuclear test veterans about their health and social care needs. This was done through a quantitative survey and focus groups held around the UK. The work was carried out in collaboration the British Nuclear Test Veterans Association.

Multiple Sclerosis Trust

Defining the value of MS Specialist Nurses

ms3.jpgWe undertook a research project to assess the state of the evidence for MS Specialist Nurses, including the history and development of the role, the role of incentives and structures in the NHS in influencing where and when they are employed, the economics of the roles in acute Trusts and in the community, and the evidence to support the roles. The report has resulted in a programme of work for the MS Trust, GEMSS, which we are factilitating, to build the evidence base for the MS specialist nurse role.

BME Health Forum

Evaluation of the Mental Wellbeing project

BME_health.pngThe BME Forum Mental Wellbeing Project gives support to people from London’s black and minority ethnic communities experiencing emotional upset and distress, but without a formal mental health diagnosis.  Clients of the project access up to three face-to-face sessions led volunteers trained to be active listeners and to offer non-judgemental support.  Volunteers themselves are from BME communities and support sessions often take place in clients’ own mother tongues.   Our evaluation, conducted in 2013-14,  involved a review of existing data and documents about the programme, a survey of volunteers, discussion groups with volunteers and individual interviews with both clients of the project and those involved in managing and running the project.  Interpreters were used in some interviews with elderly clients from Bengali and Somali communities and the evaluation was supported with input from a consultant clinical psychologist. Since the completion of the evalation we have continued to work with the BME Health Forum and their project partners to establish effective M&E systems and train staff and volunteers to use them.

Living Well CIC

Evaluation of Ritestart FE

lw1.jpg RITEstart FE was a pilot project that set out to train young people to co-facilitate a programme of sexual health and relationship workshops within Further Education (FE) and sixth-form colleges across London.  We were commissioned to evaluate the programme over 12 months and, working alongside Paris Tume and Living Well staff, to document the evaluation on film.

We very much enjoyed working with Jane and Geraldine and found their work to be of a very high standard. From the very beginning of our working relationship they worked with us to gain a real understanding of the project before developing a robust evaluation framework that outlined our overall objectives, inputs and intended outputs and outcomes. Throughout the evaluation process they maintained excellent communication and always sought to work collaboratively with our staff and involve our service users at every level. Overall, we were very happy with the final report and we would definitely recommend Mynors Suppiah to other organisations working in the health and social care sector.

Simon Jones, Director Youth Services, Living Well.

NHS Direct

Service Quality Review of West Yorkshire Urgent Care Service

nhs2.jpgWe were commissioned to undertake review of the ‘access and assess’ elements of the West Yorkshire Urgent Care Service, delivered by NHS Direct to deliver GP out of hours services across the entire population of West Yorkshire (2.1 million people).

In addition to providing an independent evaluation to the NHS Direct Board, the review supported the development of NHS Direct's internal service quality review programme.The project involved development of an evaluation framework looking at clinical quality, patient safety, the patient experience and financial performance, which we then populated with data generated through site visits, interviews and analysis of system data. We delivered it with Associates Dr Kate Adams and Fiona Wood.